What we do

The Opioid Overdose Response Program (OORP) is an emergency mental health service that provides recovery coaching and patient navigation to members of the Kalamazoo community seeking recovery from substance use. OORP provides 24/7 on-call recovery coaching to patients recovering from a drug overdose or other substance-related health complication at local hospitals. OORP also partners with the Kalamazoo Department of Public Safety to provide Recovery Outreach services in the community.

About us

OORP recovery coaches are trained and certified staff who are in long-term recovery for substance use and/or mental health. These coaches use their own experience and knowledge to provide support and guidance in the immediate hours following an overdose or other drug-related health complications. Patients can be linked with the program patient navigator for help accessing substance use disorder treatment and coordination of care. Program staff provide ongoing support free of charge for up to 60 days.

Who we work with

OORP staff are on-call 24/7 to meet with patients at Bronson Methodist Hospital and Borgess Medical Center. OORP is also available free of charge to any Kalamazoo County resident interested in recovery, regardless of insurance type.


•  Peer Support and Education
•  Connection to Substance Use Disorder Treatment
•  Narcan Training
•  Resources for Family & Friends

A hilly country road with trees on both sides. Over the road are the words recovery.

How to contact OORP

Call (269) 373-6000 and ask to speak with a member of the Opioid Overdose Response Team. Or visit us at 610 S. Burdick St., Kalamazoo, 49007. Office hours are Monday-Friday, 8 a.m. to 4 p.m.

Cost of services

OORP services are available free of charge to Kalamazoo County residents.

“We want to spread the word that this program is available 24-hours-a-day, seven-days-a-week. Our partnership with KDPS will help ensure people in need of our services and resources can access them every day of the year.”
–Chris Dale, OORP Peer Recovery Coach

Recovery Outreach with KDPS

In January 2021, the Kalamazoo Department of Public Safety (KDPS) announced a  partnership with ISK to provide more resources to Kalamazoo residents seeking recovery from substance use disorders. Under the new partnership, KDPS refers people to ISK’s Recovery Outreach program, through the Opioid Overdose Response Program. The partnership enables KDPS to assist residents who are visibly struggling with substance use to get the help they need. Read more about the partnership here.

A photo of the Kalamazoo Department of Public Safety patch.
Image from KDPS website