Building on the strengths, hopes and dreams of those who come in contact with Integrated Services of Kalamazoo (ISK), we have been delivering quality services and programs that improve the lives of those we serve, and their families, for over 30 years.  By providing a welcoming and diverse community partnership which collaborates and shares effective resources that support youth, families, and adults with mental illnesses, intellectual and developmental disabilities, and substance use disorders, ISK’s focus is to help all succeed.

 

We are fortunate to have dedicated and caring board members, families, individuals served, peers, staff, advocates, providers, and other collaborative partners deliver culturally sensitive, trauma informed care so individuals and families can be successful through all phases of life.

 

We are proud to be the developer/sponsor of The Recovery Institute — empowering individuals with a mental illness to lead rich and meaningful lives in the community.

Please see below for ISK operations in response to the

most recent MDHHS Emergency Order.

Click the notice to access a printable pdf version. Stay safe!

2020 SWMBH Telephone Survey

It is that time of year again!

SWMBH will be conducting their annual survey beginning this week.

They are working with a new vendor this year to make the telephone calls to ISK customers who were “active” in services between April 1 and September 30, 2020 (having received 2 or more services during that time frame).

Like past years, surveys will be conducted using a telephone dialer system and calls will be connected to a live agent when a consumer or guardian answers their phone.

The regional target for completed surveys is 1500 surveys.  Surveys will not be conducted a day prior or after a holiday (i.e., Thanksgiving and Christmas), if they exceed the anticipated survey date range.  If the survey sample size is not met, the remaining calls will occur at the beginning of the New Year.

The vendor will indicate they are calling to represent either SWMBH or ISK.  Caller ID systems may not recognize the phone number the survey call is coming from as a local one.  It will not be connected with the SWMBH phone system or the ISK phone system.

Participation is 100% voluntary.  There is no obligation for customers to participate if they do not want to.

Participants will have the opportunity to win a Walmart gift card if they participate in the survey.

Customers and Guardians with questions are welcome to contact the ISK Customer Services office at 269-553-7000 or 1-877-553-7160 or SWMBH at 1-800-890-3712.

 

Help spread the word!

Click on the flyer below for a printable version to share!

SWMBH Customer Survey Poster_ISK_2020

Visit our Refocus, Reconnect, Recover page by clicking the logo below.

ISK is offering a weekly toolkit of resources to help our staff and

community deal with the rolling COVID 19 disaster.

Click on the picture above to access the information that will be updated weekly.

STAY INFORMED

Click the image below to access ISK’s COVID-19 resources and updates.

2019-nCoV

How to Find Mental Health Services in Kalamazoo During Coronavirus Outbreak – MLive – 03/20/2020

 

A message from MDHHS regarding Coronavirus (2019 Novel Coronavirus) situational awareness and responsibilities

Click HERE to view the memo from MDHHS

CNN reports: CDC Official warns Americans it’s not a question of if coronavirus will spread, but when

Read the Article by clicking HERE

Additional Information :

Fact Sheet – COVID-19

Fact Sheet – Influenza

CDC in Action: Preparing Communities for Potential Spread of COVID-19

Coronavirus Disease 2019 (COVID-19) Situation Summary

ISK MEETINGS

ISK Board Meeting

 

OPEN TO THE PUBLIC!

Join us for the next monthly ISK Board Meeting!

Click here for more information

Recipient Rights Advisory Committee

 

OPEN TO THE PUBLIC!

Join us for the next bi-monthly RRAC meeting!

Click here for more information

Youth & Family Services

We believe that families and youth are equal partners in identifying and developing services. The needs, strengths, beliefs, and culture of families and youth determine what services are provided. Specifically, we believe in providing services that are youth-guided, family-driven, community-based, trauma informed and culturally and linguistically responsive.

Adult Services

Any individual who needs help with mental illness, developmental disabilities, emotional difficulties, or substance abuse issues may be eligible for services or community referrals. Our Access Center staff will meet with you to talk about your situation, determine eligibility, and connect you to the services and community resources that may be helpful in meeting your needs.

Success Stories

ISK provides a wide-range of services to approximately 9,000 individuals annually.  We have been able to increase service flexibility and choices for those we serve. Our organization and our partnering provider agencies are proud to have assisted these individuals in achieving their outcomes, realizing their dreams and desires, and improving their overall quality of life.

Community Resources

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gryphon-place

Art of Recovery