Case management helps families identify their specific needs and obtain appropriate support services in the community.
A case manager is a staff person assigned to a family receiving services from ISK. The purpose of case management is to help families access, plan, link with, coordinate, and monitor services and community resources.
The case manager works closely with the family to assess their needs, develop a plan, and connect them with appropriate resources and services. He or she acts as a liaison, advocating for the family’s best interests and ensuring that they receive the necessary support.