Kalamazoo Community Mental Health and Substance Abuse Services complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Kalamazoo Community Mental Health and Substance Abuse Services does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Kalamazoo Community Mental Health and Substance Abuse Services
- Provides free aids and services to people with disabilities to communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- Provides free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact our Customer Services Office at (269) 553-7000 or toll-free at 1-877-553-7160
If you believe that Kalamazoo Community Mental Health and Substance Abuse Services has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Teresa Lewis, LBSW
Customer Services Manager
2030 Portage Street – Kalamazoo, MI 49001
Phone: 1-877-553-7160 or TTY: 711
Fax: 269-364-9992
TLewis@kazoocmh.org
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Customer Services will help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue SW
Room 509F
HHH Building
Washington, DC 20201
1-800-368-1019
1-800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html